Category: Amazon

Digging Deeper Into Amazon’s Orwellian Moment

When media historians write the history of DRM they may well devote a whole chapter to the day that Amazon customers awoke to find that their Kindle editions of “1984″ had vanished into a memory hole and that Big Brother Bezos had apparently turned George Orwell into an unperson.

You would be hard pressed to invent a more apt or ironic example of the dangers of DRM. Surely this will be the incident that finally raises consumer awareness of the risks involved in buying DRM protected media.

And yet, after digging deeper into this story, I’m not convinced that this was a DRM issue at all. At least, not in the truest sense.

Further, this incident raises a host of interesting rights related issues that have largely gone unexplored in the days since.

Consider the following: (more…)

Why Kindle’s DRM Free-for-All Is Bad for Consumers and for Amazon

The Kindle is popular for a reason.

Amazon has created the most painless ebook experience any consumer could possibly ask for. No other system makes the discovery, purchase, and transfer of ebooks so frictionless. As a result, Kindle has become the standard everyone else in the ebook business will have to match just to compete. So far no one comes close.

But Kindle has a dark side that is starting to emerge with startling regularity.

This past weekend Dan Cohen was surprised to find that he could not re-download some of his Kindle books. After several lengthy exchanges with Amazon customer support Cohen was informed that some (but not all) Kindle books have download limits. Or maybe it’s a limit on the number of devices they can be transferred to. Or it might be both…

To be honest, Amazon’s customer service department isn’t entirely sure of what limits are imposed on DRM protected Kindle books. (more…)

Amazon’s Kindle Disclosure Policies Could Attract FTC Attention

Any way you look at it, the Kindle is a remarkable reading system. Amazon has managed to capture massive mainstream attention for an electronic reading device that combines seamless wireless content distribution with a purchasing process that is so transparent you’d be forgiven for not realizing you’ve actually paid money for a book.

Equally remarkable is the fact that Amazon sells DRM-restricted ebooks side-by-side with DRM-free ebooks while making no distinction between the two formats. From the consumer’s perspective there’s no way to tell which Kindle books are locked down by DRM before purchase.

Over the past week, Teleread has been orchestrating a consumer driven tagging effort to tag DRM-free books in the Kindle store. While I think the project is a brilliant use of crowdsourcing, it also reveals just how bad the problem really is. In order to accurately tag a Kindle ebook as DRM-free, Amazon customers must first buy the book, then go through a somewhat involved process to test whether or not the book is locked down. (more…)

The Authors Guild vs. Kindle 2 — Could Users Be Held Liable?

Kindle 2 shipped this week, and all over America ebook lovers are gleefully tweeting the arrival of the new reading device.

That’s all well and good, but those excited new Kindle owners may want to proceed with caution when it comes to using one of the device’s most highly publicized new features. In fact, they just might want to consult a lawyer before pressing that “read aloud” button.

The Authors Guild believes that Kindle 2′s text-to-speech (TTS) feature is an infringement of audiobook rights. In fact, the Guild contends that because of this new feature, every Kindle book sold is not only an ebook, but also an audiobook. Never mind the fact that Kindle 2′s voice has been described as sounding “oddly norwegian” or that Jeff Bezos recently joked with John Stewart that the read aloud feature sounds “a little freaky.”

(more…)

When the Smell of Books Becomes the Stench of DRM

By now it should be clear that ebooks are more than just a passing fad. That digital reading revolution we’ve been hearing about for over a decade is finally starting to take shape. Amazon has sold over a half million Kindles, Sony has moved several hundred thousand digital Readers, and Stanza, the free reading app for the iPhone, has been downloaded over 1.3 million times.

As consumer adoption of digital reading devices accelerates, publishers are grappling with the impact that digital distribution will have on existing business models. It’s hard not to feel a certain sense of déjà vu as we witness yet another form of mass media completely remade in the digital era. And it’s hard not to feel just a little bit sad that publishers are making many of the same mistakes we’ve seen made in other industries — most notably by the recording industry.

(more…)