Recently quasi-celebrity P-Diddy and Burger King conducted a master class on how NOT to use the evolving Web 2.0 environment to build a brand. This cautionary tale is not only highly amusing to those who have any leanings towards schadenfreud, but also speaks volumes about the dangers of trying to import traditional “talking at consumers” brand-building approaches into the Brave New World of user-generated content.
This e-disaster started with a tin-ear, cringe-inducing video posted on online video megasite YouTube, which showed famous-for-being-famous P-Diddy going into “his local Burger King” to “have it his way.” Implausible as it is that Mr. Bling would actually deign to enter a Burger King, the brand destruction really gets under way when Diddy says that “Burger King has named me ‘The King of Music and Fashion.'” This hit another false note, with the wanna-be icon spouting a blatant attempt to connect his brand with that of BK.
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