My life in television purgatory came to an end recently when Kassia and I moved back into our home, after an extensive remodel, and re-activated our DirectTV service.
[ad#AdSense1] My brief stint with Charter Cable reminded me of what truly bad customer service is like. Never mind the torture device that Charter calls a DVR. The day Charter Cable is the only option in my life is the day I stop watching television. Which is pretty much what I did for most of the spring and early summer.
Given the amount of time I’ve spent ranting about Charter Cable over the past four months I should be happier about my return DirectTV.
While I am still happy with DirectTV’s service, I have to say that the company’s equipment leasing scheme has me feeling like I’ve been fleeced.