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DVRs

DirectTV’s DVR Lease Shell Game

August 11, 2008 by Kirk Biglione

My life in television purgatory came to an end recently when Kassia and I moved back into our home, after an extensive remodel, and re-activated our DirectTV service.

[ad#AdSense1] My brief stint with Charter Cable reminded me of what truly bad customer service is like. Never mind the torture device that Charter calls a DVR. The day Charter Cable is the only option in my life is the day I stop watching television. Which is pretty much what I did for most of the spring and early summer.

Given the amount of time I’ve spent ranting about Charter Cable over the past four months I should be happier about my return DirectTV.

While I am still happy with DirectTV’s service, I have to say that the company’s equipment leasing scheme has me feeling like I’ve been fleeced.

[Read more…] about DirectTV’s DVR Lease Shell Game

Filed Under: I Hate The Cable Company Tagged With: DirectTV, DVRs

Don’t Look Back: Start Over Might Be Gaining On You

April 10, 2006 by Jim Connelly

Time-Warner Cable, who seem to be at forefront of trying new things with cable programming, are expanding their “Start Over” service beyond their original test market in South Carolina.

In and of itself, “Start Over” is a pretty good idea: if you’re flipping around, and you find a show that you’ve missed the first few minutes of, you can use this service to watch that show from the beginning.

There is a catch, however: you cannot fast-forward through commercials.

Here is my reasoned analysis of that limitation:

BOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO!!!!!!!!!!!!!!!!!!!

[Read more…] about Don’t Look Back: Start Over Might Be Gaining On You

Filed Under: Services, Television Tagged With: DVRs, Look-Back, Start-Over, Television, time-warner

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Previously on Medialoper

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