Earlier this week I decided to dump one of my AT&T land lines and transfer my main phone number over to Vonage. While I’m excited by the idea of taking a leap forward into the world of VoIP, and happy to be taking some of my business away from AT&T, the move is not without risks.
If there is a common enemy that we can all agree on, it’s not Microsoft, the MPAA, or even the RIAA – it’s the phone company.
Every year or so I spend more time than I care to admit dissecting my phone bill and looking for ways to cut costs. Between the obscene charges for “home wiring insurance” and the ever fluctuating rate for “local long distance” I invariably end up spending an afternoon on the phone negotiating the terms of my service with a phone company sales representative. The one constant is that said sales representative is always baffled by the combination of services that appear on my monthly bill.